Experience the CDSS Difference

  • Small group engagement with hours of hands-on practice
  • Interactive, discussion-based instruction
  • Significant attention dedicated to each participant
  • Customization of the curriculum to the expertise of the participants
  • Ample opportunities to observe seasoned mediators​ 
  • Clinical programs to shadow, co-mediate, develop & sharpen mediation skills
  • Split week classes to accommodate busy professionals 
CDSS is the only training center in North Carolina that offers real-world clinical experience. Your CDSS experience goes beyond role-plays to include access to meaningful and relevant service through our clinical program. Our participants are invited to shadow and co-mediate through our mediation programs in five counties. 

CDSS is a North Carolina Dispute Resolution Commission-Approved Instructor for the Following

Superior Court Training
Family Financial Training
Additional Trainings
Additionally, CDSS provides Employment Mediation Training to various government entities on a contract basis and is available to the private sector to develop and train grievance system that include a mediation component. 

We offer Medicaid Mediation Program Training throughout the state at the request of the North Carolina Office of Administrative Hearing (OAH) as well as the Office of State Human Resources Training (OSHR). 
We also offer customized training programs!

First Steps

  • Your first step in becoming a certified mediator is to contact the North Carolina Dispute Resolution Commission. Provisional Pre-training Approvals can be requested by those interested in becoming certified, but are unsure as to whether they meet certification criteria. Seek the approval before registering for mediator training. 

  • The professional staff at the DRC will review your education and experience to determine the appropriate training for your situation. ​​
When you know what training you will need, register with CDSS!

2019 Offerings

40 Hour Family Financial Training - Jan 29-31, Feb 5-6
16 Hour Family Financial Training - February 5th & 6th
40 Hour NC Superior Court Training - March 19-21, 26-27
16 Hour NC Superior Court Training - March 26th & 27th
40 NC Superior Court Training - June 18-20, 25-26
16 Hour NC Superior Court Training -  June 25th & 26th 

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40 Hour Family Financial Training - July 16-18, 23-24
16 Family Financial Training - July 23rd & 24th
40 Hour NC Superior Training - September 17-19, 24-25
16 Hour NC Superior Court Training - Sep  24th & 25th
40 Hour NC Superior Court Training - Dec 10-12, 17-18
16 Hour NC Superior Court Training - Dec 17th & 18th
*Please note that fully enrolled classes will be removed from this listing. 
Follow us on Facebook for real-time updates to our training schedule. 
Our faculty is led by our Executive Director, Diann Seigle. Diann designed, implemented & instructed for over ten years in the NCCU School of Law NCDRC Certified Superior Court Course and Clinic. She is a seasoned and active mediator who has initiated myriad mediation programs throughout North Carolina. 
CDSS training, where you are so much more than a number!