CAROLINA DISPUTE SETTLEMENT SERVICES
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      • Hon. Bill Webb
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      • Barbara Phillips-Bute, J.D., Ph.D.
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​Your Resource For Alternative Dispute Resolution

                 MEDICAID MEDIATION

Serving Medicaid Recipients
​and the Taxpayers of North Carolina


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In 2008, CDSS designed and implemented the North Carolina Office of Administrative Hearing/Medicaid Appeal Program statewide, resolving over 8,000 cases per year with a cost savings to the state
​of 26 million dollars in the first eight months of the program. 

CDSS provides mediation services to recipients of Medicaid who have filed appeals with the Office of Administrative Hearings
when their Medicaid benefits have been denied or reduced. We
work within a very structured and narrow time-frame utilizing
telephone mediation with the majority of cases. 

This work has enhanced understanding between recipients, providers and the state. Valuable resources, both financial and emotional, have been saved through our mediation work. Our settlement rate exceeds 90 percent.

The Medicaid Appeal Mediation Program continues to save millions of dollars in Medicaid costs to the taxpayers, while allowing Medicaid recipients the opportunity to settle denials prior to formal court hearings. ​

Hours:  Monday-Friday  9am - 5pm
​

4600 Marriott Drive, Suite 350
Raleigh, North Carolina 27612

Using GoRaleigh ? 
Take Bus Route 6- Crabtree. 
The Crabtree Mall stop is the closest to our offices. ​​
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Our offices have convenient parking and are fully accessible.
(919)755-4646
Email

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​We are closed on federal holidays and when the North Carolina court system is closed. 

​For up-to-date  information about our office hours, including inclement weather closings, please follow us on Facebook.

Photos used under Creative Commons from myfuture.com amtec_photos
  • Home
  • Our Services
    • Mediation
    • Divorce & Child Custody Services
    • Arbitration
    • Training >
      • 40 Hour Superior Court
      • 16 Hour Superior Court
      • 40 Hour Family Financial
      • 16 Hour Family Financial
      • 6 Hour Legal Terminology
      • 4 Hour District Court Orientation
      • 14-Hour Collaborative Law Training
      • Employment Mediation Training
    • File-It -Yourself Clinic
    • District Court Mediation Program >
      • District Court Mediators
    • Medicaid Mediation
    • IACT Program
    • Collaborative Law Institute
  • Meet the Team
    • Diann Seigle, Executive Director
    • Kimberly Rose, Office and Case Manager
    • Our Mediators >
      • Hon. Bill Webb
      • Jeff Seigle, J.D.
      • Christie Foppiano, J.D.
      • Barbara Phillips-Bute, J.D., Ph.D.
    • Our Arbitrators
    • Our Training Team
  • News
  • Careers & Internships
    • Careers
    • Internships
  • Contact Us